Privacy Policy – Rank AI Digital

Last Updated: February 2026

Rank AI Digital (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rankaidigital.com) and engage with our services.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

Contact Information When you contact us through our website, request a free audit, schedule a consultation, or inquire about services, we collect:

Full name
Email address
Phone number
Company name
Website URL
Business type/industry
Message content

Service Engagement Information When you engage our services, we collect:

Business address and location
Business objectives and goals
Target audience information
Budget parameters
Website credentials and access details
Social media account information
Advertising platform credentials
Payment information (name, billing address, email)
Communication preferences

Important – Payment Data: We do not store, process, or retain full credit card numbers on our servers. All payment processing is handled by PCI-compliant third-party processors.

Content and Communications When you provide content for our services or communicate with us, we collect:

Emails and correspondence
Documents and files
Content you request us to publish or optimize
Meeting notes and recordings (if consented)
Feedback and testimonials

1.2 Information Collected Automatically

Website Interaction Data When you visit our website, we automatically collect:

IP address
Browser type and version
Operating system
Referral source (how you found us)
Pages visited and time spent
Links clicked
Scroll depth and interaction patterns
Device type (mobile, desktop, tablet)
Geographic location (approximate)

Cookies and Tracking Technologies We use:

Session cookies (temporary, deleted when browser closes)
Persistent cookies (remain until expiration or deletion)
Web beacons and pixels
Analytics tracking scripts

These track:

User activity and engagement
Conversion events (form submissions, CTA clicks)
Traffic sources and campaign attribution
Repeat visitor identification
Security monitoring and fraud detection

Third-Party Analytics We use Google Analytics and similar tools that collect and analyze website usage data. These tools place their own cookies on your device.

1.3 Information from Third Parties

We may receive information about you from:

Google (search behavior, ad platform data)
Social media platforms (if you connect your accounts)
Business databases and contact lists (for industry research)
Referral partners
Public records and business directories

2. How We Use Your Information

2.1 Service Delivery

We use your information to:

Provide marketing services (SEO, paid ads, content creation, etc.)
Optimize your website and campaigns
Generate reports and analytics
Manage advertising accounts and campaigns
Create and publish content
Analyze and improve performance
Communicate about service progress and changes
Provide customer support and troubleshooting

2.2 Communication

We use your information to:

Respond to inquiries and requests
Send service updates and notifications
Provide invoices and payment reminders
Share performance reports and insights
Notify about changes to services or terms
Follow up on consultations or audits

Marketing Communications: If you opt-in, we may send:

Industry insights and articles
Tips and best practices
Case studies and success stories
Service announcements
Special offers or promotions

You can unsubscribe from marketing emails anytime.

2.3 Business Operations

We use your information to:

Manage billing and payments
Maintain client relationships
Improve our services and user experience
Develop new services and features
Conduct market research and competitive analysis
Perform quality assurance and training
Monitor and prevent fraud and suspicious activity
Meet legal and regulatory obligations

2.4 Security and Monitoring

We use information for:

Detecting and preventing unauthorized access
Monitoring for security threats and malicious activity
Investigating and responding to security incidents
Maintaining system integrity and performance
Logging access and user activity for audit purposes

3. How We Share Your Information

3.1 Service Providers

We share information with third-party service providers who assist with:

Website hosting and maintenance
Payment processing and billing
Email delivery and CRM systems
Analytics and reporting
Advertising platform management
Cloud storage and backup
Customer support tools

These service providers are contractually obligated to use your information only for providing services to us and to maintain confidentiality.

3.2 Advertising Platforms

To manage advertising campaigns, we share information with:

Google (Google Ads, Analytics)
Meta (Facebook, Instagram)
LinkedIn
Amazon
Microsoft (Bing)
Other advertising networks

This information allows platforms to:

Target and optimize campaigns
Track conversions
Retarget audiences
Prevent fraud
Improve platform services

Advertising platforms have their own privacy policies governing their use of data.

3.3 Legal Requirements

We may disclose your information if required by law:

Court orders or legal process
Government agency requests
Law enforcement investigations
Protection of public safety
Prevention of fraud or criminal activity
Protection of our legal rights

We provide notice where legally permitted before disclosing to government agencies.

3.4 Business Transfers

If we are acquired, merge with another company, or sell assets, your information may be transferred as part of that transaction. We will notify you if this occurs and any choices you may have regarding your information.

3.5 With Your Consent

We may share information for other purposes if you provide explicit consent.

4. Data Retention

4.1 How Long We Keep Information

Active Client Information

Retained for duration of engagement plus 3 years (for accounting and legal purposes)
Longer if required by law or regulation

Website Visitor Information

Session data: Deleted automatically after browser session ends
Cookies: Persist per cookie settings (typically 1-2 years)
Contact form submissions: Retained for 2 years unless deleted earlier
Analytics data: Retained per Google Analytics settings (typically 26 months)

Marketing Communications

Retained until you unsubscribe
Unsubscribed contacts retained for 1 year to prevent re-enrollment

Audit Requests

Retained for 1 year for follow-up and analysis
Deleted or anonymized after 1 year

Payment Records

Retained for 7 years (accounting and tax compliance)

Correspondence and Support Tickets

Retained for 3 years
Deleted upon request

Security Logs

Access logs retained for 6-12 months for security monitoring
Login attempt logs retained for 90 days
Incident investigation records retained as long as necessary for legal holds

4.2 Deletion Requests

You may request deletion of your information subject to:

Ongoing service delivery needs
Legal retention requirements
Legitimate business purposes
Accounting and tax obligations
Active investigations or legal holds

We will inform you if deletion is not possible and explain why.

5. Data Security

5.1 Security Measures We Implement

We implement industry-standard security practices:

SSL/TLS encryption for all website traffic (HTTPS)
Encrypted data transmission to and from servers
Secure servers with firewalls and intrusion detection
Access controls and authentication (passwords, 2FA where applicable)
Regular security audits and penetration testing
Automatic security updates and patches
Employee confidentiality agreements and security training
Data backup and recovery systems
Least privilege access (staff only access what they need)
Secure deletion procedures for data destruction

5.2 Data Protection Against

We protect your information against:

Unauthorized access and disclosure
Data breaches and cyber attacks
Malware and viruses
Physical theft and loss
Accidental deletion or corruption

5.3 Limitations and Risk Acknowledgment

Important – You Acknowledge:

While we implement robust security, no system is completely secure. Internet transmission of data carries inherent risk. By using our services, you acknowledge and accept this risk.

We are not responsible for:

Unauthorized access resulting from breach of your own password security
Data compromise resulting from your sharing of account credentials
Malware on your personal device compromising your data
Compromised internet connection or network
Third-party security failures outside our control
Data loss resulting from your failure to maintain independent backups

You are responsible for:

Protecting your own account credentials
Securing your own devices and internet connection
Maintaining independent backups of important data
Monitoring your accounts for unauthorized activity
Reporting suspicious activity immediately

6. Your Privacy Rights

6.1 Right to Access

You have the right to request what information we hold about you. We will provide a copy of your data in a portable format upon request.

6.2 Right to Correction

You may request correction of inaccurate information we hold about you.

6.3 Right to Deletion

Subject to legal obligations, you may request deletion of your information. We will delete information unless retention is required for legal, tax, or business purposes.

6.4 Right to Object

You may object to our processing of your information for certain purposes, including marketing.

6.5 Right to Restrict Processing

You may request that we limit how we use your information in certain circumstances.

6.6 Right to Data Portability

You may request a copy of your information in a portable, machine-readable format.

6.7 Right to Withdraw Consent

If we process information based on your consent, you may withdraw that consent anytime.

6.8 Right to Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.

How to Exercise Your Rights

To exercise any of these rights, contact us at:

📧 Email: info@rankaidigital.com
📧 General: info@rankaidigital.com

We will respond to requests within 30 days (or the timeframe required by applicable law).

7. Regional Privacy Laws

7.1 GDPR (European Union and EEA)

If you are a resident of the EU or EEA, you have additional rights under the General Data Protection Regulation (GDPR):

Right to be informed about data processing
Right to access your data
Right to correction and deletion
Right to restrict processing
Right to data portability
Right to object
Right to automated decision-making appeal
Right to lodge complaints with data protection authorities

Legal Basis for Processing: We process your information based on:

Contractual necessity (to provide services)
Legitimate business interests (to improve services, prevent fraud)
Your consent (for marketing communications)
Legal compliance (to meet regulatory obligations)

Data Protection Officer: We designate a privacy contact responsible for GDPR compliance. For questions, contact: info@rankaidigital.com

International Data Transfers: If we transfer your data internationally, we use appropriate safeguards such as Standard Contractual Clauses or your explicit consent.

7.2 CCPA/CPRA (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to delete personal information (with exceptions)
Right to opt-out of “selling” or “sharing” personal information
Right to limit use and disclosure of sensitive personal information
Right to non-discrimination for exercising your rights

“Selling” Clarification: We do not “sell” your personal information in the traditional sense. However, sharing data with advertising platforms for targeted advertising may constitute “selling” under CCPA. You may opt-out of such sharing.

Opt-Out Instructions: [Include “Do Not Sell My Personal Information” link on website]

7.3 CASL (Canada)

If you are a Canadian resident, we comply with Canada’s Anti-Spam Legislation:

You must opt-in to commercial email messages
We provide clear identification and contact information
We honor unsubscribe requests within 10 business days
We do not collect email addresses through deceptive means

7.4 Other Jurisdictions

We comply with privacy laws in jurisdictions where we operate, including but not limited to:

UK Data Protection Act 2018
Australian Privacy Act 1988
New Zealand Privacy Act 2020
India Personal Data Protection Bill (when effective)

8. Cookies and Tracking

8.1 Cookie Types

Essential Cookies

Required for website functionality
Enable security features
Remember user preferences
Cannot be disabled

Analytics Cookies

Track website usage and behavior
Measure page performance
Identify popular content
Help improve user experience

Marketing Cookies

Enable retargeting campaigns
Track conversion events
Build audience segments
Measure campaign effectiveness

Third-Party Cookies

Placed by Google Analytics, Meta Pixel, advertising networks
Track behavior across websites
Enable personalized advertising
Subject to third-party privacy policies

8.2 Cookie Management

You can control cookies through:

Browser settings (accept/reject/clear cookies)
Cookie preference center on our website
Opting out of tracking services
Using privacy-focused browsers or extensions

Disabling cookies may limit website functionality.

8.3 Do Not Track

Our website does not respond to “Do Not Track” browser signals due to lack of industry standard. However, you can opt-out through browser settings.

9. Third-Party Links and Services

Our website contains links to third-party websites and services. We are not responsible for:

Third-party privacy practices
Third-party data collection
Third-party content or policies
Your use of third-party services

Review third-party privacy policies before providing information to their services.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware that a child has provided information, we will delete it.

For children ages 13-18, parental consent may be required depending on jurisdiction. Parents may request information deletion by contacting us.

11. International Data Transfers

Rank AI Digital is based in [YOUR JURISDICTION]. Information may be transferred, stored, and processed in:

The country where we operate
Countries where our service providers operate
Cloud providers located in multiple geographic regions including US, EU, and other areas
Other countries necessary for service delivery

These countries may have different data protection standards than your home country. By using our services, you consent to international data transfers.

For EU residents, we implement appropriate safeguards such as Standard Contractual Clauses or Binding Corporate Rules.

12. Data Breach Notification

12.1 If a Breach Occurs

In the event of a data breach, we will:

Investigate the breach immediately
Assess scope and risk to affected individuals
Notify affected individuals without unreasonable delay (per law)
Notify relevant authorities if required by law
Document the breach for regulatory and legal purposes
Implement security improvements to prevent recurrence

12.2 Notification Content

Breach notifications will include:

Nature of the breach and how it occurred
Information that was compromised
Steps we are taking to address the breach
Steps you can take to protect yourself
Our contact information
Information about notification and assistance services

12.3 Timeline

Investigation: Initiated immediately
User notification: Per applicable law (GDPR: 72 hours; others vary)
Authority notification: Per applicable law and requirement
Public disclosure: If required and appropriate

13. Contact Us About Privacy

For Privacy Requests and Questions:

📧 Privacy Email: info@rankaidigital.com

📧 General Inquiries: info@rankaidigital.com

📞 Phone: [PHONE NUMBER]

Mailing Address: Rank AI Digital [YOUR PHYSICAL ADDRESS] [CITY, STATE, POSTAL CODE] [COUNTRY]

Website: rankaidigital.com

Response Timeline:

Standard inquiries: 10 business days
GDPR requests: 30 calendar days
CCPA requests: 45 calendar days

14. User Preferences and Opt-Out Options

14.1 Marketing Communications

You can manage communication preferences by:

Clicking “unsubscribe” in marketing emails
Logging into your account and updating preferences
Contacting us directly at info@rankaidigital.com

14.2 Personalized Advertising

Opt-out of personalized advertising by:

Managing ad preferences in your browser
Using industry opt-out tools (Network Advertising Initiative, Digital Advertising Alliance)
Adjusting device settings on your phone or tablet

14.3 Analytics

Opt-out of Google Analytics tracking by:

Installing the Google Analytics opt-out browser extension
Adjusting your browser privacy settings
Disabling all cookies

15. Policy Updates

We may update this Privacy Policy to reflect:

Changes in our practices
Changes in law or regulation
Technological advances
Other circumstances

Changes effective: New version posted to website with “Last Updated” date changed.

Significant changes: We will notify you by email or prominent website notice.

Continued use: Using our services after updates constitutes acceptance of the updated Privacy Policy.

16. Grievances and Complaints

If you have concerns about our privacy practices:

United States: You may file a complaint with the Federal Trade Commission (FTC) at www.ftccomplaintassistant.gov

European Union: You may lodge a complaint with your local Data Protection Authority.

Canada: You may contact the Office of the Privacy Commissioner of Canada.

Other jurisdictions: Contact your local data protection or privacy authority.

We welcome feedback and will work to resolve concerns.

17. Entire Privacy Policy

This Privacy Policy, together with our Terms and Conditions and any other legal notices published on our website, constitutes the entire agreement regarding privacy practices.

No employee or representative has authority to modify this policy except in writing by an authorized officer.

18. Survivorship

This Privacy Policy remains in effect even after termination of your use of our services or engagement with us.

This Privacy Policy was last updated in February 2026.

For updates, visit: rankaidigital.com/privacy